Privacy Policy

Last updated: 2024-12-12

Preamble

Thank you for choosing our website (the solitaires-online.com website) and the services we made available through it (that is, all the content available on the solitaires-online.com domain, “our services” thereafter). As you use our services, some information about you may be collected, stored, processed, and distributed in ways described in this Privacy Policy (“Policy” thereafter). This Policy is a legally binding agreement between us (the “Simiade” company, also referred to as “we,” “our,” or “us” thereafter) and you (“user,” “you,” or “your”). If you do not have the legal capacity or do not want to agree with the terms laid out in this Policy, you may not use our website and the services. By accessing them, you acknowledge that you have read, understood, and agreed to the terms of this Policy.

We are committed to protecting your personal information and your right to privacy. We understand that by using our service, you entrust us with your information, which is why we strive to protect your information and to be transparent about how it is processed. Please read this Policy carefully, as it will help you make informed decisions about sharing your information with us. If you have any questions or concerns about our Policy or our practices regarding your personal information, please contact us by email or by means provided at the bottom of this document.

The term “personal information” used in this Policy means any information that makes it possible to identify you, directly or indirectly, by reference to an identifier such as your name, identification number, location data, pattern of activity, or any other data specific to you.

For the purpose of the General Data Protection Regulation (“GDPR” thereafter), we are the “controller” and are responsible for your personal information. You can contact our data privacy manager with any questions regarding this Policy, including any requests to exercise your legal rights or other inquiries related to the processing of your personal information by email or by other means provided at the bottom of this document.

This Policy applies only to information collected through our website and our services and is not applicable to any information collected through other channels.

Information we collect

You can access our services without providing any information that would allow to identify you as a specific individual. Depending on the technology you use, you can mask your IP address or any information that would allow to track you, associate your subsequent visits, or otherwise remember your identity and you will still be able to use many of our services, including online games. However, most of the time, the typical use of technology allows for the automatic collection of some information about you, and in certain cases, you may want to provide us with more detailed information about yourself. This section lays out when and how such information is collected.

Information you provide

To use certain services, such as forums, you may be required to set up an account, which requires providing your email address and, optionally, other kinds of personal information such as name, location, and the like. We receive and store any information you knowingly provide to us by submitting a form, which includes setting up an account or sending feedback.

Information collected automatically

Our servers follow a standard procedure of using web traffic log files. These log files collect information about devices that send requests to use our services. Such information includes IP addresses, browser type and version, operating system type and version, language preferences, date and time of a request, and referring pages. These are not linked to any information that is personally identifiable, and the purpose of collecting them is twofold: 1) to generate statistics about the usage of our services and 2) to prevent fraudulent or malicious use of our services.

Our partners and third-party services, such as Cloudflare, Google Analytics, and Google Ads, may use technologies such as cookies or web beacons to collect information about the pages you view, the links you click, and other actions you take while using our services. This information can then be associated with information of a similar type collected by these third-party services while you browse the Internet and use other websites for the purpose of generating statistics about user behavior and establishing what kind of advertisement you may be interested in. If you do not want to be tracked by cookies for the purpose of advertising, you can: 1) opt out using a consent form upon entering our website if you are a resident of a country with appropriate privacy laws, 2) opt out of personalized ads in your Google account, or 3) disable cookies in your browser settings (this may limit certain features and functionalities of our services). For more information, please see our Cookie Policy.

How we use your information

We may process or share your information based on the following legal bases:

1. Consent – whenever you give us specific permission to use your personal information for a particular purpose.
2. Legitimate business interest – when processing your personal information is reasonably necessary to achieve our legitimate business interest.
3. Fulfillment of contract – in case we have entered into a contractual agreement, we may process your personal information to fulfill the terms of such contract.
4. Legal obligation – we may process and disclose your personal information when we are obliged to do so by any applicable law, government request, judicial proceeding, court order, or other legal process.
5. Vital interest – we may process your personal information in case there is a necessity to investigate, prevent, or take action regarding potential fraud or other illegal activities, violation of our policies, or threats to the safety of any person, or as evidence in litigation in which we are involved.

Note that depending on your jurisdiction, we may be allowed to process or share your information without your express consent and without any of the above legal bases unless you object to it by opting out.

We will process your information for the following purposes:

1. To operate and maintain our website, including, if applicable, to create your account and to administer your account.
2. To provide technical and customer support.
3. To respond to any inquiries you may have about our services, either through email, through social media, or by any other means.
4. To confirm your identity.
5. To manage and deliver contextual and behavioral advertising and determine the effectiveness of our promotional campaigns.
6. To protect our legal rights and property in connection with our services.
7. To protect the safety and well-being of our players, including preventing harm, fraud, and other potentially illegal activities.
8. To investigate potential violations and enforce our Terms of Service.
9. To comply with legal obligations (for example, when we receive a subpoena).
10. To resolve disputes that we may have with you, other players, or other related third parties.
11. To conduct research and data analysis, including for the purpose of improving user experience and expanding our website, to analyze your behavior and understand how you use our website, to identify usage trends, and to develop new products, services, features, and functionalities.
12. To carry out other purposes for which the information was collected.
13. To protect your vital interest or the vital interest of another person.

Based on legitimate business needs, we may disclose to our partners and third-party service providers acting on our behalf your non-personal information as aggregate, anonymous data about our players for the purpose of industry analysis, demographic profiling, provision of advertising, and for other business purposes. We may allow some third parties to use tracking technology in connection with our services, allowing them to collect data about you and how you interact with our services. This information may be used to understand user activity better and to optimize our services.

Based on your consent, we may share your personal information with third-party service providers, such as email services, data analysis, or hosting services. We may share your personal information with other users in connection with social features of our services, such as forums, blogs, and the like. We may disclose your personal information in response to requests for information if we believe the disclosure is required by any applicable law, regulation, or legal process. We may also disclose your personal information if we believe it is necessary to address potential or actual harm to us or other relevant third parties or to protect our rights or the rights of other relevant third parties.

Any information that you share as user-generated content in the course of using our social features such as forums, blogs, community pages on social media, or the like is public information and you should not expect any privacy or confidentiality. Such information can be shared by anyone, with anyone, at any time. We are not responsible for any personal information that you choose to make public this way.

We may share your personal information in connection with or during negotiations of any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.

Advertising

When you use our website, we may collect information such as your IP address or information about your preferred language, browser, or operating system and share this information with our advertising partners. Our privacy policy does not apply to other websites, ad networks, or advertisers. Each of our advertising partners has their own privacy policy. We are advising you to consult the respective privacy policies of these third parties for more information:

Google: https://policies.google.com/technologies/ads, https://policies.google.com/technologies/partner-sites

Managing your information

We do not verify your personal information and its accuracy is solely your responsibility. However, we make a good-faith effort to enable you to confirm, update, or delete your personal information that is in our possession. To make such a request, send us an email or contact us by other means provided below in the “Contact us” section. We will need sufficient information to confirm your identity before proceeding with your request. Sometimes, we may not be able to fulfill your request. In such cases, we will notify you that we were unable to do so and explain why.

GDPR Rights

If you are a resident in a member country of the European Economics Area (which encompasses EU countries as well as other EFTA countries such as Iceland, Lichtenstein, and Norway) or the United Kingdom, the GDPR (General Data Protection Regulation) grants you certain rights. Specifically, you are entitled to:

1. The right to access – you have the right to obtain a copy of your personal information held by us as well as to obtain other related information such as how it was collected, why it was collected, how it is processed, with whom it is shared, for how long will it be stored, and whether it is involved in any automated decision making.
2. The right to correction – you have the right to obtain the rectification of any personal information we hold about you that you consider to be inaccurate, misleading, or incomplete.
3. The right to erasure – you have the right to have your personal information held by us deleted.
4. The right to restrict processing – you have the right to prevent or restrict processing of your personal information.
5. The right to data portability – you have the right to have your personal information held by us transferred directly to a designated third party within limits of technical feasibility.

If you decide to exercise any of these rights, please contact us via email or by the means provided at the end of this document. We may require some additional information to establish your identity in order to fulfill your request. We have 30 days to respond to your request. We do not charge a fee to process your request unless it is excessive, repetitive, or malicious. If we determine that your request warrants a fee, we will provide you with a cost estimate and the reasons for it before processing your request.

If you believe that we are unlawfully processing your personal information or that we otherwise have not complied with our obligations under GDPR, you have the right to complain to your local data protection authority: https://www.edpb.europa.eu/about-edpb/about-edpb/members_en

CCPA Rights

If you are a resident of the state of California, the CCPA (California Customer Privacy Act) grants you certain rights. Specifically, you are entitled to:

1. Know what personal information we collect about you.
2. Know whether your personal information is being sold and to whom.
3. Say no to the sale of your personal information.
4. Access your personal information.
5. Have your personal information deleted.
6. Be not discriminated against upon exercising your privacy rights.

If you want to exercise any of these rights, please contact us via email or by the means provided at the end of this document. In your request, please provide us with sufficient information that allows us to reasonably verify that you are the person about whom we collected personal information. We cannot respond to requests if we cannot verify your authority to make the request and confirm that the personal information relates to you. Also, please describe your request in sufficient detail, including the services you used that might have collected personal information about you. Once submitted, we have 30 days to respond to your request. We do not charge a fee to process your request unless it is excessive, repetitive, or malicious. If we determine that your request warrants a fee, we will provide you with a cost estimate and the reasons for it before processing your request.

If you are a resident of California and you are under the age of 13, you are not permitted to use our services, including, but not limited to, playing our games.

Opt-out Rights in the United States

Privacy laws in California, Colorado, Connecticut, Delaware, Iowa, Nebraska, New Hampshire, New Jersey, Virginia, and possibly other states grant their residents the right to opt out of the sale of personal information. Although we do not sell your personal information to any third parties in the traditional understanding of this word, under these laws, sharing personal information with services providing advertisement may be considered a “sale.” If you prefer to opt out of such sales, click the link available on the website where advertisements are present. You can also send us an email or contact us through other means provided at the bottom of this page.

Data retention

We generally retain your personal information as long as it is necessary for the purpose for which such personal information is processed. Moreover, we will retain your personal information for the period required to comply with any legal obligations, to enforce our agreements, to resolve disputes, and as long as retention is required or permitted by law (such as tax, accounting, or other legal requirements). Consistent with these requirements, we will make an effort to delete your personal information quickly upon your written request.

We may process aggregate data derived from or incorporating your personal information even after you update or delete it, but in a way that would not permit identifying you personally.

Data deletion

If you want to delete your personal information and other information related to your use of our services, please contact us through email or through other means listed at the bottom of this document.

Cookies

A “cookie” is a small text file stored on your computer by a website and is assigned to that specific website. If a cookie is present, it is sent to the server whenever you open the corresponding website. The server subsequently responds with the website content along with a new cookie, which is then stored on your computer. Cookies are often used to identify users who have online accounts: they help them stay logged in to the online services and identify them within these online services. Cookies cannot run programs or deliver viruses to your computer.

We do not require users to create accounts to play our games. Therefore, unless you are a forum member or use other services that require logging in, we do not use cookies to track you or collect any personal information about you. However, we sometimes use cookies to store information relevant to your use of our website, such as your game settings or your best scores. This information is stored locally on your computer, and although it is transmitted to our servers with every request, we do not store, modify, or process it in any way beyond what is required by the technology to function.

Third-party services such as Google Ads and Google Analytics may use their cookies to track your identity and store personal information about you. For more details about this topic, please refer to our Cookie Policy.

Data security

We take data security very seriously, and we take all appropriate technical and organizational measures to protect the security, integrity, and privacy of your personal information and prevent any potential breaches or leaks.

The most important measure we take to protect your information is to refrain from collecting it at all. Whenever possible, we use technologies that allow your information to be stored locally, on your personal device, instead of being transferred over the Internet and stored in an online database, where it can potentially be obtained by malicious third parties (i.e., hackers). However, some information related to your use of our services is stored on our servers. The information that we do store on our servers is kept in a controlled, secure environment, protected from unauthorized access through passwords and other state-of-the-art means.

Security of data transmitted over the Internet or wireless network can never be fully guaranteed. Therefore, while we endeavor to protect your personal information, you acknowledge that:

1. there are security and privacy limitations of the Internet that are beyond our control,
2. the security, privacy, and integrity of the information sent to and from our services cannot be guaranteed, and
3. such information can be viewed or tampered with while in transit by third parties, despite our best efforts.

Please remember that the security of your personal information (and other types of information) also depends on the security of the devices you use and the efforts you make to protect your credentials. Thus, please take appropriate actions to protect yourself to the extent you can. Please access our services only using secure environments and avoid posting any sensitive information unless it is absolutely necessary.

In the event of a data breach, when the security of our website and our services has been compromised, and the personal information of our users might have been disclosed to unrelated third parties as a result of unauthorized activity, we reserve the right to take appropriate measures, including, but not limited to, notification and cooperation with law enforcement or other appropriate authorities. We will make reasonable efforts to notify affected individuals if we believe there is a risk of harm to them as a result of the breach or if such notice is otherwise required by law.

Children’s Privacy

One of our priorities is to protect the privacy of minors. We encourage parents and other legal guardians to monitor and guide their children's online activity. We do not knowingly collect any personal information from children under the legal age in all jurisdictions in which we operate. If you think that an underage person provided us with this kind of information, please contact us so that we can remove such information from our records.

Changes to this Privacy Policy

We reserve the right to change this Policy at any time, at our sole discretion, without notice, including, but not limited to, situations when we are required to make such changes by law. Whenever we do make a change, the new Policy will be published on our website, and the “Last updated” field at the top of this page will be revised appropriately. If the changes to the Policy are substantial, we will make a reasonable effort to contact and notify you about the changes. However, we will not, without your consent, use your personal information in a manner materially different than what was stated in the Policy at the time your information was collected.

The new Policy will be effective as soon as it is published. Therefore, we encourage you to visit periodically and review this Policy for the latest information about our privacy policies.

Contact us

To ask a question about these Terms of Service or to resolve a complaint regarding our website, please get in touch with us at: